Resources
Are you curious about CRMs, troubled by training, or need help with hiring?
If it’s not a data analysis project, check our Resources to be pointed in the right direction!
Monitoring
How do we show that? Measuring progress in the third sector
DataKind UK was joined by a panel of charity leaders to discuss the challenges of capturing data that demonstrates your progress.
Net Promoter Score: what is it, and how can you use it?
If you’re considering ways to monitor user feedback, the NPS is a great place to start, since it’s both easy to collect and straightforward to interpret.